Damage Waiver
Designed to protect our customers from charges that may arise in the event of damage, loss, or theft of Levels Above Site Services equipment whilst on hire. Customers are not obliged to take out this service if they provide a valid hired in plant certificate and update us on renewals.
Damage Waiver is charged at 20% of the overall hire rate of equipment on hire. Where a customer has opted to pay for Damage Waiver, Levels Above will waive any cost of repairing accidentally damaged equipment and/or any cost for loss or theft of the equipment up to the value of £50,000. Any loss above £50,000 will be the customer’s responsibility. If the total value of equipment hired is greater than £50,000 then customers are advised to take out plant insurance to protect themselves against liability for accidental damage, loss or theft.
To qualify for the waiver provided by Damage Waiver the customer must also.
- Be able to demonstrate that reasonable care had been taken to prevent loss
- Report any theft of equipment to the Police and obtain a crime reference number; and
- Notify Levels Above within 24 hours of the theft.
Limitations and Exclusions
- The first 20% or £1500 of the value of the loss (whichever is the greater amount) of any equipment loss claim
- 50% of any claim for theft of equipment left unattended overnight outside a secure compound or building or stored overnight in a secured vehicle
- Theft of consumable (resale) goods
- Loss due to the dishonesty, wilful defect or negligence of any customer’s employee, sub-contractor, or agent
- Theft from vehicles where equipment was left visible and unattended
- Loss of equipment revealed only during an inventory
- Loss arising from civil disturbance
- Loss occurring outside the UK and EIRE
- Damage resulting from tyre punctures and/or replacement due to irreparable tyre damage
- Damage or loss caused by the Hirer’s negligence, damage, or breach of the relevant hire contract
- Damage or loss caused by or contributed to because of the misuse, neglect, alteration, mishandling, or unauthorised manipulation of equipment by the customer
- Damage caused by paint overspray or chemical contamination
- Damage to filters, fuel lines or engines, due to use of contaminated / incorrect fuel or failure to follow manufacturer fuelling instructions
- Damage caused to the equipment by overloading
- Damage by fire as a result of hot works undertaken from the equipment